FAQ
Is my friend eligible for the reward?
Yes, if they have never shopped with us before. Make sure your friends use the referral link you have shared with them to make their purchase.
How does my friend claim the reward?
Your friend needs to click on the referral link and enter their email address. We will then send an email to them with their unique coupon code to enter at checkout.
When do I get my reward?
Once your friend has completed their order, we'll verify your reward and send you an email with your unique coupon code to enter at checkout. It can take up to five business days from the day your friend has placed their order for you to receive the reward email.
What happens if my friend cancels their order?
If your friend cancels their order, neither you nor your friend will receive the reward. However, if your friend places a new order with your link, and doesn’t cancel it, you will both still be eligible for the reward.
How long is my personal promo code valid for?
Your unique promo code is valid for 14 days from the time of receipt via email. However, Cult Beauty has the right to cancel the scheme at any time.
Are there any brands excluded from Refer a Friend promotion?
Please note that the Cult Beauty Box and Goody Bags are exempt from ALL offers and promotions, and are not eligible for free samples.
